Package Update 2026: Frequently Asked Questions (FAQ) regarding Subscription Changes effective 1 April 2026
Q1: Why is DDproperty updating the subscription package […]
Q1: Why is DDproperty updating the subscription packages?
In 2026, competition is tougher and buyers are more selective—making trusted agents more important than ever to help clients find the right value. That’s why we’re evolving our packages to better match every stage of our partners’ business journey, so you’re equipped to compete, grow, and win with us.
More Than Just a Price Change: A Commitment to Results While this new structure involves a price revision, it is driven by our commitment to bring you 360° of empowerment. We have significantly enhanced the entitlement benefits in every package:
The new subscription packages start April 1, 2026, onwards.
Q3: Will DDproperty adjust prices again in the future?
At DDproperty, we are dedicated to supporting your continuous business growth. We consistently develop and refine our packages to align with ever-changing market demands. This ensures you receive the tools and benefits necessary to enhance your competitive edge and drive long-term success.
Q4: Will the price adjustment affect my current subscription or renewal?
Your current subscription will remain unchanged until its expiry date. The adjusted pricing will apply to renewals or new purchases made after the effective date (1 April 2026).
Q5: Can I renew or early upgrade my subscription at the current price before the price adjustment takes effect?
For the account that is in renewal period (expiring between 1 March 2026 – 30 April 2026), you can lock in the current price by renewing or upgrading before 1 April 2026. Please contact our team or call 02-204-9555
For the existing account that is not in the renewal period, you can lock in the current price by early upgrade before 1 April 2026. Please contact our team or call 02-204-9555
Q6: I have been a loyal customer for many years. Are there any special benefits for long-term customers like me?
Thank you for your continued trust and for choosing our services over the years. We offer exclusive promotions specifically for our loyal customers. To ensure you receive the maximum benefits, we recommend contacting your dedicated sales representative or calling 02-204-9555. Our team is ready to provide detailed information and guide you through the various special privileges available to you.
Q7: What should I do if I want to upgrade or change my subscription package before the new rates take effect?
You can upgrade or change your subscription package at current price any time before the update, under the current pricing terms. Doing this before the change allows you to enjoy today's pricing for your entire next cycle.
If you require any additional information or assistance, please contact your Account Manager or reach out to our Customer Service team, available Monday–Friday from 9:00 AM to 6:00 PM at 02-204-9555 or via email at cs-th@ddproperty.com.
In 2026, competition is tougher and buyers are more selective—making trusted agents more important than ever to help clients find the right value. That’s why we’re evolving our packages to better match every stage of our partners’ business journey, so you’re equipped to compete, grow, and win with us.
More Than Just a Price Change: A Commitment to Results While this new structure involves a price revision, it is driven by our commitment to bring you 360° of empowerment. We have significantly enhanced the entitlement benefits in every package:
- Unlock Greater Potential: Data consistently shows that agents utilizing Turbo, Boost, and Featured Agents receive significantly more leads compared to those who don’t. To support your success, we’ve expanded Concurrent Listings and Ad Credits across all plans. This empowers you to confidently showcase more of your best properties—maximizing your opportunities to connect with motivated buyers.
- Smarter Performance Insights: Our upgraded analytics give you deeper, clearer data to plan listings, spot market trends, and present professional performance reports to your clients.
- Stronger Demand Generation: We are increasing our ongoing investment in product and marketing to grow consumer reach—targeting +30% traffic—and strengthen DDproperty’s share of voice. The goal is simple: bring more high-intent buyers and tenants to the platform, so your listings generate more opportunities.
- Upgraded Partner360 Rewards program: We are revamping P360 Rewards to better match your business journey and recognizing the depth of your partnership over time. The longer and stronger you grow with us, the more meaningful the rewards and privileges become.
The new subscription packages start April 1, 2026, onwards.
Q3: Will DDproperty adjust prices again in the future?
At DDproperty, we are dedicated to supporting your continuous business growth. We consistently develop and refine our packages to align with ever-changing market demands. This ensures you receive the tools and benefits necessary to enhance your competitive edge and drive long-term success.
Q4: Will the price adjustment affect my current subscription or renewal?
Your current subscription will remain unchanged until its expiry date. The adjusted pricing will apply to renewals or new purchases made after the effective date (1 April 2026).
Q5: Can I renew or early upgrade my subscription at the current price before the price adjustment takes effect?
For the account that is in renewal period (expiring between 1 March 2026 – 30 April 2026), you can lock in the current price by renewing or upgrading before 1 April 2026. Please contact our team or call 02-204-9555
For the existing account that is not in the renewal period, you can lock in the current price by early upgrade before 1 April 2026. Please contact our team or call 02-204-9555
Q6: I have been a loyal customer for many years. Are there any special benefits for long-term customers like me?
Thank you for your continued trust and for choosing our services over the years. We offer exclusive promotions specifically for our loyal customers. To ensure you receive the maximum benefits, we recommend contacting your dedicated sales representative or calling 02-204-9555. Our team is ready to provide detailed information and guide you through the various special privileges available to you.
Q7: What should I do if I want to upgrade or change my subscription package before the new rates take effect?
You can upgrade or change your subscription package at current price any time before the update, under the current pricing terms. Doing this before the change allows you to enjoy today's pricing for your entire next cycle.
If you require any additional information or assistance, please contact your Account Manager or reach out to our Customer Service team, available Monday–Friday from 9:00 AM to 6:00 PM at 02-204-9555 or via email at cs-th@ddproperty.com.
